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Vsevolod Bolshakov
Vsevolod Bolshakov

RED006 Error: What It Means and How to Solve It for Dell Firmware Update


How to Fix RED006 Error When Updating Dell Servers




If you are a Dell server owner, you may have encountered the RED006 error when trying to update your iDRAC firmware. This error can prevent you from applying the latest firmware updates and affect the performance and security of your server. In this article, we will explain what the RED006 error is, why it occurs, and how to fix it using different methods. We will also answer some frequently asked questions about the RED006 error and iDRAC firmware updates.


What is RED006 Error and Why Does It Occur?




The RED006 error is a common error message that appears when you try to update your iDRAC firmware through an out-of-band interface, such as OpenManage Essentials, OpenManage Enterprise, or Chassis Manager Controller. The full error message is "RED006: Unable to download Update Package". This means that the iDRAC cannot verify the security signature of the update package and rejects it.




red006 unable to download update package dell



The Cause of RED006 Error




The main cause of the RED006 error is a mismatch between the digital signature of the update package and the iDRAC firmware version. Starting from iDRAC firmware 2.61.60.60, Dell no longer uses SHA-1 digital signatures for its update packages, but instead uses SHA-256 signatures. However, older versions of iDRAC firmware (2.30.30.30 or older) do not support SHA-256 signatures and can only verify SHA-1 signatures. Therefore, if you try to update an older iDRAC firmware with a newer update package, you will get the RED006 error.


The Impact of RED006 Error




The RED006 error can prevent you from updating your iDRAC firmware to the latest version, which can have negative consequences for your server. For example, you may miss out on important bug fixes, security patches, performance improvements, and new features that are included in the newer firmware versions. You may also experience compatibility issues with other Dell products or services that require a certain iDRAC firmware version. Therefore, it is recommended that you fix the RED006 error as soon as possible and keep your iDRAC firmware up to date.


How to Update iDRAC Firmware Through In-Band Interface




One way to fix the RED006 error is to update your iDRAC firmware through an in-band interface, which means using the operating system of your server. This method does not require verifying the digital signature of the update package, so it can bypass the RED006 error.


What is In-Band Interface and How Does It Work?




An in-band interface is a communication channel that uses the same network as the server's operating system. For example, if your server runs Windows Server 2016, you can use an in-band interface to communicate with your iDRAC from within Windows Server 2016. To use an in-band interface, you need to install a Dell update package (DUP) on your server's operating system. A DUP is a self-extracting executable file that contains the update package for your iDRAC firmware. Once you run the DUP, it will automatically detect your iDRAC and apply the update.


The Steps to Update iDRAC Firmware Through In-Band Interface




To update your iDRAC firmware through an in-band interface, follow these steps:


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  • Go to and enter your server's service tag or model number.



  • Select the operating system of your server and click on "Find Drivers".



  • Scroll down to the "Systems Management" category and look for the latest iDRAC firmware update package. It should have a name like "iDRAC-with-Lifecycle-Controller_Firmware_XXXXX.exe".



  • Download the DUP file and save it to a location on your server.



  • Run the DUP file as an administrator and follow the instructions on the screen.



  • Wait for the update process to complete and reboot your server if prompted.



  • Verify that your iDRAC firmware has been updated by logging into the iDRAC web interface or using the racadm command.



Congratulations, you have successfully updated your iDRAC firmware through an in-band interface!


How to Update iDRAC Firmware Through Out-of-Band Interface




Another way to fix the RED006 error is to update your iDRAC firmware through an out-of-band interface, which means using a separate network from the server's operating system. This method requires verifying the digital signature of the update package, but you can use a workaround to avoid the RED006 error.


What is Out-of-Band Interface and How Does It Work?




An out-of-band interface is a communication channel that uses a different network from the server's operating system. For example, if your server runs Windows Server 2016, you can use an out-of-band interface to communicate with your iDRAC from another device, such as a laptop or a smartphone. To use an out-of-band interface, you need to connect to your iDRAC's IP address using a web browser or a command-line tool. You can then upload the update package for your iDRAC firmware and apply it remotely.


The Steps to Update iDRAC Firmware Through Out-of-Band Interface




To update your iDRAC firmware through an out-of-band interface, follow these steps:


  • Go to and enter your server's service tag or model number.



  • Select "No Operating System" and click on "Find Drivers".



  • Scroll down to the "Systems Management" category and look for the latest iDRAC firmware update package. It should have a name like "iDRAC-with-Lifecycle-Controller_Firmware_XXXXX.exe".



  • Download the DUP file and save it to a location on your device.



  • Rename the DUP file by changing its extension from ".exe" to ".zip". For example, if the file name is "iDRAC-with-Lifecycle-Controller_Firmware_2.70.70.70.exe", change it to "iDRAC-with-Lifecycle-Controller_Firmware_2.70.70.70.zip".



  • Extract the ZIP file and look for a file named "firmimg.d7". This is the actual update package for your iDRAC firmware.



  • Connect to your iDRAC's IP address using a web browser or a command-line tool.



  • Login with your iDRAC credentials and navigate to the firmware update section.



  • Select "Upload" and browse for the "firmimg.d7" file that you extracted earlier.



  • Click on "Apply" and wait for the update process to complete.



  • Verify that your iDRAC firmware has been updated by logging into the iDRAC web interface or using the racadm command.



Congratulations, you have successfully updated your iDRAC firmware through an out-of-band interface!


How to Update iDRAC Firmware Using Older Versions




A third way to fix the RED006 error is to update your iDRAC firmware using older versions of the update package that still use SHA-1 signatures. This method can be useful if you cannot use an in-band or an out-of-band interface for some reason, or if you prefer to use SHA-1 signatures for compatibility reasons.


Why Use Older Versions of iDRAC Firmware?




Using older versions of iDRAC firmware can help you avoid the RED006 error by matching the digital signature of the update package with the iDRAC firmware version. However, this method has some drawbacks, such as:


  • You may not get the latest bug the iDRAC's IP address under the "Network" tab.



How do I change my iDRAC's IP addr


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